I only received part of my order, what should I do if something’s missing?Updated 2 months ago

If you have placed an order for a locker that comes in two separate boxes or multiple items, each parcel will have its own tracking information.
Additional details can be seen by clicking the blue '1 of X Piece Shipment’ link via the main tracking link. A new section will pop up at the bottom of the tracking page, in which you will be able to see the status of each box.

Usually, tracking events start showing 24-48 hours after your order leaves the warehouse.

Please note that some of our products are packed across two cartons, so they may arrive separately. If you've ordered multiple products, they may also be delivered in separate shipments depending on how they're packed and how they travel through the courier network.

If you want us to dig a little more, send us an email [email protected] and we will investigate for you.